Comments on: TurboTax Review: An Industry Standard for DIY Tax Prep

By: Callie Cavazos

Callie Cavazos — Thu, 10 Jun 2021 20:17:15 +0000

In reply to Stephanie hipple. SERIOUSLY?!?! The article explains EXACTLY what yr money went to!! Now the software might not, but, DUH?!?!

By: Diana C Folks

Diana C Folks — Fri, 21 May 2021 13:42:17 +0000

Why I cannot get a live person on the phone to talk to about why they took money out of my checking acount when I have not received my Ferderal Tax refund yet . They have not processed my refund yet. It is not my fought. I called them and they told me they are still working on them . I called Turbo Tax AND THEY TELL ME THAT THEY CANNOT FIND MY tax filing , Hoever you took money out of my account. I want a phone number that I can talk to someone in person.

By: Lucinda

Lucinda — Sun, 21 Feb 2021 21:16:25 +0000

In reply to Mike Wolfer. Don’t submit the information. You are not obligated to use the service if you have not paid their fee and submitted the tax files to the IRS.

By: Bob

Bob — Fri, 16 Oct 2020 14:36:00 +0000

In reply to Mike Wolfer. I have used TURBOTAX for 6 years. This year they left me dangle over a cliff. Advisors cut me off on the phone. I had trouble finding help. Program locked up and lost data.. I had to stop and fill out paper returns for Federal and State. I tried to finish yesterday which was not smart. They couldn’t handle the volume.

By: Stephanie hipple

Stephanie hipple — Wed, 29 Jan 2020 00:18:40 +0000

I have no clue how they say this is a free service , but I ended up paying 120.00 , I wouldn’t recommend this to anyone.And realy doesn’t explain why it cost so much !

By: Salome Woolford

Salome Woolford — Mon, 29 Apr 2019 19:37:34 +0000

This service is not reputable. I paid over $100 for direct deposit and did not get it, then they charged additional fees for for them not putting the money in my checking account. You cannot get anyone on the phone to discuss the issue and they do not answer email questions. The customer service is horrible and they do not advertise all of the hidden fees.

By: Melasma

Melasma — Mon, 22 Apr 2019 07:59:17 +0000

Nice post! Thank you.

By: Mike Wolfer

Mike Wolfer — Mon, 25 Mar 2019 20:06:15 +0000

If I put all of my info into turbo tax then decide I can get more by using an accountant, how can I cancel or be assured I’m not filing with Turbo tax if I decide to go with someone different to file?